Infinitus Systems Secures $51.5 Million to Advance Automation of Healthcare Communication

**Infinitus Systems Secures $51.5 Million to Advance Automation of Healthcare Communication**

In a significant development for the healthcare industry, Infinitus Systems, a pioneering company specializing in automating healthcare communication, has successfully raised $51.5 million in a Series B funding round. This new infusion of capital is set to accelerate the company’s mission to streamline and automate the often cumbersome and time-consuming administrative processes that plague healthcare providers, payers, and patients alike.

### The Growing Need for Automation in Healthcare

Healthcare systems across the globe are grappling with a range of challenges, including rising costs, administrative inefficiencies, and a shortage of healthcare workers. According to a report by the American Hospital Association, administrative costs account for nearly 25% of total healthcare spending in the U.S. alone. Much of this burden stems from outdated communication methods, such as phone calls, faxes, and manual data entry, which are still prevalent in many healthcare settings.

Infinitus Systems aims to address these inefficiencies by leveraging artificial intelligence (AI) and natural language processing (NLP) to automate routine communication tasks. By doing so, the company seeks to free up healthcare professionals to focus on patient care, reduce administrative overhead, and ultimately improve the overall patient experience.

### What Infinitus Systems Does

Founded in 2019, Infinitus Systems has developed a platform that automates healthcare-related phone calls and other forms of communication between providers, payers, and patients. The company’s AI-powered “Voice Robotic Process Automation” (VoiceRPA) technology can handle a wide range of tasks, including verifying insurance eligibility, confirming prior authorizations, scheduling appointments, and following up on claims.

Unlike traditional call center automation tools, which often rely on rigid scripts and limited functionality, Infinitus’ platform is designed to engage in more natural, human-like conversations. The system can understand and process complex medical jargon, respond to questions in real-time, and even escalate issues to human operators when necessary. This makes it an ideal solution for handling the intricate and often nuanced communication needs of the healthcare industry.

### Series B Funding: A Major Milestone

The $51.5 million Series B funding round was led by notable venture capital firms, including General Catalyst and Redpoint Ventures, with participation from existing investors such as Kleiner Perkins and Coatue Management. This brings Infinitus Systems’ total funding to over $70 million, positioning the company for rapid growth and expansion.

According to Ankit Jain, CEO and co-founder of Infinitus Systems, the new funding will be used to scale the company’s operations, enhance its AI capabilities, and expand its customer base. “Our goal is to automate millions of healthcare communications every day, reducing the administrative burden on healthcare providers and improving the patient experience,” Jain said in a statement.

### How Infinitus Systems Is Transforming Healthcare Communication

Infinitus Systems’ technology is already being used by a growing number of healthcare providers and insurance companies to streamline communication processes. The platform’s ability to automate tasks such as insurance verification and claims follow-up has proven to be a game-changer for organizations looking to reduce administrative costs and improve operational efficiency.

For example, one of the company’s clients, a large healthcare provider, reported a 40% reduction in administrative workload after implementing Infinitus’ VoiceRPA technology. Another client, a major health insurance company, saw a significant decrease in the time it took to process prior authorizations, leading to faster patient care and improved customer satisfaction.

### The Future of Healthcare Automation

The successful Series B funding round is a clear indication that investors see enormous potential in Infinitus Systems’ approach to healthcare automation. As the company continues to refine its technology and expand its reach, it is poised to play a key role in the ongoing digital transformation of the healthcare industry.

Looking ahead, Infinitus Systems plans to further enhance its AI capabilities, enabling its platform to handle even more complex communication tasks. The company is also exploring opportunities to integrate its technology with electronic health record (EHR) systems and other healthcare IT platforms, creating a more seamless and efficient experience for providers and patients alike.

### Conclusion

Infinitus Systems’ recent $51.5 million funding round marks a major milestone in the company’s journey to revolutionize healthcare communication. By automating routine administrative tasks, the company is helping to alleviate the burden on healthcare providers, reduce costs, and improve the overall patient experience. As the healthcare industry continues to embrace digital transformation, Infinitus Systems is well-positioned to lead the charge in automating communication and streamlining operations.

With the backing of prominent investors and a growing list of satisfied clients, Infinitus Systems is set to play a pivotal role in shaping the future of healthcare communication—one automated phone call at a time.