Solace Raises $60 Million to Expand Its Health Advocacy Network
**Solace Raises $60 Million to Expand Its Health Advocacy Network**
*April 2024 – In a significant move aimed at transforming patient care and support, Solace, a leading health advocacy and navigation platform, has announced the successful closing of a $60 million Series C funding round. The investment will be used to expand its health advocacy network, enhance its technology infrastructure, and scale its services to reach more patients across the United States.*
### A Growing Need for Health Advocacy
Navigating the U.S. healthcare system can be a daunting experience for many patients and their families. From understanding insurance policies to coordinating care among multiple providers, the complexity often leads to stress, confusion, and suboptimal outcomes. Solace was founded to address these challenges by offering personalized health advocacy services that guide patients through every step of their healthcare journey.
Solace connects users with trained health advocates—professionals who assist with everything from scheduling appointments and interpreting medical bills to finding specialists and managing chronic conditions. The platform combines human expertise with advanced technology to deliver tailored support, ensuring patients receive timely, appropriate, and cost-effective care.
### Details of the Funding Round
The $60 million Series C funding round was led by Horizon Ventures, with participation from existing investors including Thrive Capital, General Catalyst, and Oak HC/FT. This latest round brings Solace’s total funding to over $120 million since its inception in 2018.
According to Solace CEO and co-founder Dr. Emily Chen, the new capital will be instrumental in expanding the company’s reach and impact. “This funding allows us to scale our operations, invest in cutting-edge AI tools, and grow our network of advocates to meet the increasing demand for personalized healthcare support,” said Dr. Chen.
### Strategic Expansion Plans
With the new funding, Solace plans to:
– **Expand its Advocate Network**: Solace aims to double its team of certified health advocates over the next 12 months. This includes hiring nurses, social workers, and insurance specialists to provide comprehensive support to a broader patient base.
– **Enhance Technology Infrastructure**: The company will invest in AI-driven tools to streamline case management, improve data analytics, and personalize care recommendations. These enhancements will help advocates work more efficiently and deliver better outcomes for patients.
– **Broaden Partnerships**: Solace is looking to deepen its collaborations with employers, health plans, and provider networks. By integrating its services into employee benefits packages and care coordination programs, the company hopes to make health advocacy more accessible to millions of Americans.
– **Expand Geographic Reach**: While currently serving patients in 30 states, Solace plans to achieve nationwide coverage by the end of 2025. This includes launching services in rural and underserved communities where healthcare navigation support is often lacking.
### Industry Impact and Future Outlook
The health advocacy sector has seen rapid growth in recent years, driven by rising healthcare costs, increasing patient complexity, and a greater emphasis on value-based care. Solace’s approach—blending compassionate human support with smart technology—positions it as a leader in this evolving landscape.
Industry analysts view the Series C funding as a strong vote of confidence in Solace’s model and mission. “Solace is addressing a critical gap in the healthcare system,” said Lisa Morgan, a healthcare analyst at Forrester Research. “Their ability to simplify the patient experience while improving outcomes makes them a key player in the future of care delivery.”
As Solace continues to grow, the company remains committed to its founding mission: empowering patients with the knowledge, tools, and support they need to make informed healthcare decisions. With fresh capital and ambitious expansion plans, Solace is poised to redefine how Americans experience and engage with healthcare.
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*About Solace:*
Founded in 2018, Solace is a digital health company that provides personalized health advocacy and navigation services. Through a combination of expert human support and advanced technology, Solace helps individuals and families navigate the complexities of the healthcare system, improving outcomes and reducing costs.